A Message from VNA Health President & CEO Lynda Tanner

March 26, 2020

Dear Patients and Friends of VNA Health,

On behalf of our Board, staff, and volunteers, I want you to know that VNA Health cares about you, your family, and our community during these unprecedented times. We are committed to sustaining healthcare services for our patients and families throughout the challenges of the COVID-19 pandemic. Though our community is under a statewide Stay-at-Home Order, VNA Health is deemed an essential service, so our staff are continuing to work 24 hours a day, 7 days a week. In the weeks ahead, you can continue to rely on VNA Health to provide critical in-home services for our patients.

During this time of uncertainty, I want to share some of the active steps our organization has taken to prioritize the safety of our patients, staff, and volunteers:

  • We are screening all patients for COVID-19 prior to visiting and are modifying the ways we serve our patients to maintain social distancing and limit close contact whenever possible.

  • We are requiring our staff to utilize the necessary Personal Protective Equipment (PPE) such as masks, gloves, goggles and gowns. As demand for PPE is increasing, we are accepting donated supplies of N95 masks, medical procedure masks, and nitrile gloves. Please call 805.690.6290 if you are able to make a donation for PPE.

  • We are reducing visitation to our inpatient hospice facility, Serenity House, in accordance with state and local guidelines for healthcare facilities. All visitors must be screened prior to entry to the facility, visitation hours and access are being reduced, and the number of visitors a patient may receive at one time has been reduced.

  • We are communicating daily with our staff to ensure they are informed of the most recent updates. Additionally, all staff have received in-depth COVID-19 and infection control training within the last 30 days.

  • We are requiring members of the public to make advance appointments to visit the Loan Closet and undergo screening for COVID-19 symptoms prior to entry. Please call 805.690.6235 to arrange a Loan Closet appointment.

  • We are providing updates and informational resources on our website and Facebook to educate and empower our community to fight the spread of COVID-19. For more coronavirus information, please scroll down.

  • We are enforcing social distancing in our offices and encouraging our patients to do the same at home.

  • We continue to monitor guidance from the CDC, World Health Organization, California Department of Public Health; and we are working hand-in-hand with the Santa Barbara County Public Health Department to ensure we have the resources and support needed to battle this disease.

The evolving nature of COVID-19 will test our community’s resiliency, and the care we provide for our patients will be even more critical and necessary than ever before. I am so proud to be working alongside such experienced, dedicated, and caring leadership and staff. Together, I am confident we will emerge from the COVID-19 crisis stronger than ever, ready to serve our community and help our patients and their families live well at home.

If you have any questions or concerns, please don’t hesitate to call us anytime at 805.965.5555.

Take care and be well,

Lynda Tanner, RN, MSN
President & CEO

"Our goal is simple, we need to bend the curve and disrupt the spread of the virus.” – Governor Gavin Newsom




We know that COVID-19 spreads person-to-person, through close contact via respiratory droplets produced when an infected person coughs or sneezes. It can also spread from contact with infected surfaces or objects. As with other respiratory illnesses like the cold and flu, you can protect yourself and your loved ones from germs and viruses.



Typical symptoms of COVID-19 include fever, cough, sore throat, shortness of breath, difficulty breathing and fatigue. If you develop symptoms, please call your physician. If you are going to see your doctor, call ahead so that precautions may be taken prior to your arrival.

Individuals with symptoms of COVID-19 seeking care at a hospital emergency department, please call ahead if possible, or stop outside the emergency entrance and call the phone number provided at the entrance doors. A staff member will provide a properly fitted mask and assist with protected entry to avoid exposure to others.

If you are experiencing a life-threatening emergency, call 911.



For those who are caregivers of family members who have the flu or COVID-19, it is important to protect yourselves as well. Please review the "COVID-19 Recommendations for Family and Caregivers" guidance from the CDC.





• Santa Barbara County Public Health Department
Recorded information line: 805-681-4373
Santa Barbara County Call Center: 833-688-5551 (Staffed Mon–Fri, 9 AM–6 PM)
• Ventura County
• San Luis Obispo County
• California Department of Public Health
• US Centers for Disease Control & Prevention
• World Health Organization