A Message from VNA Health President & CEO Lynda Tanner

May 15, 2020

Dear Patients and Friends of VNA Health,

On behalf of VNA Health clinicians and caregivers, and our fellow community healthcare professionals, THANK YOU for doing your part to help protect healthcare workers, and ultimately each other. Thanks to each of our sacrifices, our county is preparing for reopening.

As we transition for reopening more businesses and services, and resuming deferred and preventative health care services, I want to assure you that VNA Health is prepared and ready to care for you or your loved one. We continue to maintain our safety guidelines and protocols to ensure the health and safety of patients and families.

  • Screening all patients for COVID19 prior to visiting and are modifying the ways we serve our patients to maintain social distancing and limit close contact whenever possible.

  • Requiring our staff to utilize the necessary Personal Protective Equipment (PPE) such as masks, gloves, goggles and gowns.

  • Enforcing social distancing in our offices and encouraging our patients to do the same at home.

  • Reducing visitation hours and the number of visitors to our inpatient hospice facility, Serenity House, in accordance with state and local guidelines for healthcare facilities.

  • Communicating daily with our staff to ensure they are informed of the most recent updates, and providing in-depth training in COVID-19 and infection control.

  • Requiring advanced appointments to visit the Loan Closet and screening all Loan Closet visitors for COVID19 symptoms prior to entry.

  • Providing COVID19 updates and informational resources to our patients and on our website.

  • Monitoring guidance from the CDC, World Health Organization, California Department of Public Health; and working closely with the Santa Barbara County Public Health Department.

As the COVID19 situation continues to evolve, our commitment to our patients, and each other, remains steadfast. We are in this together, and remaining resilient will be key. On behalf of our Board, staff and volunteers, thank you for supporting VNA Health, and our vision that every person lives with health and dignity.

If you have any questions or concerns, please don’t hesitate to call us anytime at 805.965.5555.

Take care and be well,

Lynda Tanner, RN, MSN
President & CEO

"Our goal is simple, we need to bend the curve and disrupt the spread of the virus.” – Governor Gavin Newsom




We know that COVID-19 spreads person-to-person, through close contact via respiratory droplets produced when an infected person coughs or sneezes. It can also spread from contact with infected surfaces or objects. As with other respiratory illnesses like the cold and flu, you can protect yourself and your loved ones from germs and viruses.



Per our SB County Public Health Dept, there is limited evidence to suggest that use of cloth face coverings by the public during a pandemic could help reduce disease transmission. Their primary role is to reduce the release of infectious particles into the air when someone speaks, coughs, or sneezes, including someone who has COVID-19 but feels well. Cloth face coverings are not a substitute for physical distancing, washing your hands, and staying home when ill, but they may be helpful when combined with these primary interventions. The use of facemasks also is crucial for health workers and other people who are taking care of someone infected with COVID-19 in close settings (at home or in a health care facility).



Typical symptoms of COVID-19 include fever, cough, sore throat, shortness of breath, difficulty breathing and fatigue. If you develop symptoms, please call your physician. If you are going to see your doctor, call ahead so that precautions may be taken prior to your arrival.

Individuals with symptoms of COVID-19 seeking care at a hospital emergency department, please call ahead if possible, or stop outside the emergency entrance and call the phone number provided at the entrance doors. A staff member will provide a properly fitted mask and assist with protected entry to avoid exposure to others.

If you are experiencing a life-threatening emergency, call 911.



For those who are caregivers of family members who have the flu or COVID-19, it is important to protect yourselves as well. Please review the "COVID-19 Recommendations for Family and Caregivers" guidance from the CDC.





• Santa Barbara County Public Health Department
Recorded information line: 805-681-4373
Santa Barbara County Call Center: 833-688-5551 (Staffed Mon–Fri, 9 AM–6 PM)
• Ventura County
• San Luis Obispo County
• California Department of Public Health
• US Centers for Disease Control & Prevention
• World Health Organization