Dear Patients, Families and Friends of VNA Health,
Together, we are on a challenging journey, and now there is light at the end of the COVID Tunnel! On January 25th, California health officials lifted the State Regional Stay-At-Home order, and our communities began the process to reopen some businesses following Public Health guidelines. Our 4-week projection for ICU capacity continues to improve, and supply for the approved vaccines are slowly ramping up. Getting to this point, has taken everyone in our communities working together to get us through this difficult surge, and I hope you and your loved ones have been staying safe during these trying times.
At VNA Health, one of our core values is teamwork. I am proud to share that our agency was recently commended by our accrediting body, The Joint Commission, for our exceptional Culture of Safety, Emergency Operations planning, and leadership collaboration. I also want to ensure you know the steps we take every day to provide you with the highest-quality home health, hospice, palliative and bereavement care across the Central Coast.
- We continue to communicate and work closely with State and County Public Health officials to adapt to the changing COVID environment and regulatory guidelines. This includes working closely with healthcare partners like hospitals, clinics, physician offices, skilled nursing facilities, and residential care facilities to ensure smooth transitions of care for you across the healthcare continuum.
- Our clinical staff are required to wear Personal Protective Equipment (PPE) including N-95 masks at all patient visits, and we have implemented enhanced PPE protocols during periods of widespread transmission in our community. We also try to reduce in-person contact when appropriate by using remote communication tools like Zoom to provide music therapy, palliative care, bereavement care, and medical social services.
- We provide regular surveillance testing of our staff and screen all persons at our facilities for temperature and symptoms prior to entry. We also follow rigorous social distancing and cleaning protocols in all of our facilities.
- Many of our frontline healthcare workers have been vaccinated already, but will continue to wear PPE and be tested regularly to ensure your safety. Though our agency is not able to provide vaccines at this time, we serve on our county’s Vaccine Planning Workgroup, which will help us ensure access to vaccines is made available to our patients in the coming weeks and months. If you have questions about vaccination in Santa Barbara County, please visit https://publichealthsbc.org/vaccine/ and sign up for the vaccine information newsletter.
- We provide all of our staff and volunteers with COVID updates and safety training to ensure staff who enter your home are knowledgeable about COVID risks and understand what they must do to keep you and your loved ones safe.
Until our communities attain a level of immunity to this virus, our journey through the COVID pandemic will continue. There may be ups and downs, but we at VNA Health are committed to remaining aware, prepared, and ready to respond to ensure we will continue to provide you with excellent care through the pandemic and beyond.
Be safe and live well!